PAST CLIENT FEEDBACK - YEAR 2003 | < previous | next >

Feedback from Clients on their African safaris and vacations in 2003

"We are very pleased with the service from your company. Everything was in order. I will always come back to Botswana (and Africa in general) and if I need some arrangements - I will use Greenlife again - and of course recommend you to all my friends!"
Anne Signe, NORWAY

"We had terrific service from you and your team - no doubt about that. This made the holiday absolutely memorable!"
Jenny Williams, AUSTRALIA

"My time at Stanley's camp was awesome! In fact, I'll definitely return...My husband and some friends are thinking about another trip to Botswana in April 2004."
Beth Friedman, USA

" Thank you once again so much for setting up that incredible trip. We really had a wonderful time at each of stops. I can't say enough good about your beautiful country (and Mozambique for that matter) and how welcome we felt there. The accommodations (Cape Grace, Leopard Hills, Benguerra Lodge and the Grace in Rosebank), staff and tour guides were all exceptional. I could not have imagined a better way to kick off our marriage. On numerous occasions since our return, we have longed to be back in South Africa. I recently referred you to a colleague of mine. I hope he uses your services since I trust he will find them as exceptional as we did."
J.P. Hanson, USA

Thanks for all your help with our trip - we had the time of our lives and this trip certainly ranks among the best we've ever taken. The arrangements & transfers were handled flawlessly and the accommodations throughout were of the highest quality and with excellent service and attention to detail.
We will be touching base with you guys soon to plan our next trip."

Rajat Dasgupta, USA

" Thank you for all of your assistance with setting up our honeymoon! We had an absolutely wonderful time, and the people of S Africa made it wonderfully special. Garonga was wonderful. The V&A - this is simply the best hotel we've ever stayed at! They treated us like royalty - welcoming us immediately and giving us a great room and service second to none! We cannot thank you enough for matching us up with the V&A! I also wanted to tell you that each location welcomed us as honeymooners, with champagne and special service - we assume thanks to your efforts. Thanks again, and we'll look you up in a few years for our desired trip to the Serengeti and the gorillas of central Africa!"
Gregg Holgate, USA

" Our safari in Botswana was wonderful and everything went very well. The organization from Greenlife was perfect, there really isn't a thing that could have been better. It was indeed a very nice experience."
Peter Schenck & Susanne Kremeier, GERMANY

" We were 95% pleased with the results of our safari, so any negative comments should be viewed in that light - 95% success is a pretty good result in any contest, after all! Overall, I found you to be most agreeable to work with and have no complaints as to your responsiveness or courtesy. I would definitely recommend Greenlife to anyone else in the future. You offered prompt and convenient service and were the first agency to respond to my initial request for an itinerary and a quote, and you were subsequently the most responsive of 4 agencies with whom I checked. You also offered the most competitive rates, but I probably would have given you my business even if you had been slightly higher in price than the others, based on the good feelings I had. "
Brian Davis, USA

We had a great trip. Cape Victoria Guest House was absolutely delightful...helpful advice, outstanding breakfasts and service impeccable. Ilala Lodge was very good, with friendly attentive staff. We shall certainly be back to Southern Africa!
Alasdair Stewart, UK

"The trip could not have been better. Your work was stupendous and everything came together perfectly. We loved the switch at Phinda from Mountain to Forest which really provided very different experiences and would have been a shame to miss. Little Vumbura was a very special place…Jao is a tremendous place which we would recommend to anyone especially because of the fantastic We would not go back to Victoria Falls without staying at Tongabezi, which was a huge high-light of the trip. Great people at all the establishments.

The night at Hotel Heinitzberg turned out to be great. Best dinner on the trip and a great hotel/view. Kulala Desert Lodge was great. We slept on the roof and saw the stars. Lanzerac and the two days with Russell were really terrific (though we are down to one bottle of the Rust en Vrede left--sad to say!!). Cape Grace is the perfect place to stay in Cape Town and we will be back there soon!

The biggest problem of the trip was that we went into each place trying to rule it out for a future trip, but we really couldn't rule anything out and will probably be returning to many of the places we visited this time around. Thank you again for doing a spectacular and A plus plus job for us!!!
Frank Pond & Mike Graham, USA

"We were so impressed with the co-ordination and organization at every step… this trip was full of highlights. You certainly work with wonderful people. Please give my special regards to Russell and Graham."
Gail Thorne, USA

"We are back and what a FABULOUS trip it was. For the most part everything went as planned, and exceeded our expectations. The best part of all was the time that Brenda and I were able to have with the kids and sharing their excitement and enthusiasm for what we all saw and experienced. We had many laughs, and there will be many stories to tell for years to come.

It is almost impossible to summarize our preferences for the camps, they were all fantastic. I would like to thank you for all of your hard work and dedication in putting this trip together for us. I know that there is a lot of behind the scene work that goes on in order to make these trips a success. This will not be our last trip to the region, and we will certainly contact you for our next travel.

Jon, Brenda, Brett, Sarah, Matt and Ashley Holcomb, USA

On behalf of my colleagues and their wives, may I most sincerely thank you for the most efficient organisation of our trip to SA, Botswana and Zimbabwe. The trip was truly memorable and proceeded without a glitch or a hitch. The choice of venues in particular Chiefs Camp was special. The safari was enhanced by a truly knowledgeable tracker named Jonathan who had super sense of humour.

You may be assured that we will endeavour to positively promote your company back here in the UK, as I feel that you have given fantastic value for money.

David Vaughan, UK

Oh yes, we have many wonderful memories of Africa, and the highlight of our trip without doubt was the time we spent in Sabi Sands and the Elephant Plains Game Lodge. The weather was glorious, the night sky incredible, and we saw all of the 'Big 5' up close and personal, including an incredible night-time confrontation between lions and hyenas. It is something that we and our students will never forget. The accommodations at the lodge were superb, and the staff there were gracious and exceptionally knowledgeable.

I would also like to commend you and your associates at Greenlife on your wonderful hospitality and professionalism throughout this entire process. We were particularly pleased that you were able to respond to our minor 'emergency', when our flight from London was cancelled and we had to reschedule our coach from Johannesburg to Sabi Sands. It was such a relief when we were able to reach your associate Mike - at a dreadfully late hour - and he was able to contact the coach company to accommodate our late arrival. Rest assured that, in our experience, your service is clearly "first class", if not beyond.

In fact, we were so pleased with our first-ever study abroad trip to South Africa that we intend to make the trip every year. So we will be back in touch with you later this year to make arrangements for 2005.
William E. Spangler, PhD, Schools of Business, Duquesne University, USA

Would like to express my sincere thank you in all your help with our trip…everything went very very well….were met at the J burg airport and given our travel docs…we had no problem with the flights or transfers. The lodge was truly wonderful…staff could not have been more friendly or helpful. The tented camp was very comfortable, meals were first class, rides in the open air jeep thrilling and we saw many animals….I have to say all of our expectations were met…..thank you again.
Margaret Robertson, USA

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