Your Personal Details
Greenlife is the sole owner of the information collected from visitors to our site. We will not sell, share, rent or disclose this information to other parties and your email address and contact details are never disclosed to anyone not directly involved in handling any aspect of your enquiry or reservation.
In some instances, we have to pass on information to third parties involved in a relevant service, such as your first and last names, nationality and possibly your passport number, to providers such as hotels, safari lodges, airlines and tour operators, in instances where these companies services will be used during your travels booked via Greenlife and/or www.e-gnu.com.
Our Commitment to Clients
You will work with a dedicated consultant during all phases of your trip planning. All correspondence and communication between parties is private and confidential and never shared with third parties. After your travels have ended, clients are asked for feedback on the trip. With the client's permission, these comments may be posted on our "Client Feedback" pages, but contact details are never disclosed. Many past travelers have elected to allow other future clients to contact them for referral purposes - requests for such contact must be made with your personal consultant who will provide the necessary information.
We are committed to service excellence and establishing a strong and enduring relationship of trust and integrity with clients.
Further Information and Marketing
From time to time, our company sends out a newsletter to all users who registered on our system. On registration, users are required to tick an acceptance box to authorize receipt of these newsletters. Past clients also receive this newsletter notification. Newsletters are sent out approximately every 6 months and are in text format with a link to the relevant page on our web site, where the recipient can access and read the newsletter.
To prevent misuse of this Forum, anyone wishing to post a request or comment on the forum should submit the request via email.
You are never required to provide credit card information via this web site. Your personal travel consultant will liaise with you on our secure method of credit card payment once your trip has been finalized. Our preferred method of payment is via direct inter bank transfer.
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